25 january 2006. NAIA airport.
CASE #1: mile long check-in queue + 13kg excess luggage + strict attendant = pissed-off passenger
action #1: beg - REJECTED
action #2: argue - REJECTED
action #3: hand carry an extra 3kg together with my 9kg baby and 6kg baby bag - REJECTED (9.5kg excess)
action #4: leave behind beloved roller blades + cry from frustration - ACCEPTED (6.5kg excess, free of charge)
CASE #2: delayed luggage
action #1: wait
action #2: file complaint
action #3: wait (again!) until the following day
CASE #3: lost video cam
action #1: frustration
action #2: file complaint - NO REPLY
action #3: nothing else to do but weep
1 comment:
People should read this.
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